The following is a list of the questions we receive most frequently. If you can't find the answer to your question here, please contact us, and a representative will be happy to help you.
Service Fees
How will I be billed for service?
We charge an initial membership fee of $189, followed a monthly fee of $49, which is billed in arrears. So, $189 is due on day 1, $49 on day 31, $49 on day 61, and so on. Back to Top
How long do I have to stay with the program?
You are only committed to one month at a time. You can cancel any time, but we recommend you stay with the program until you reach the credit score you need to make your financial objectives feasible. Back to Top
If I cancel right before my monthly billing date, do I owe anything?
Yes, we bill in arrears for our monthly charge of $49 in accordance to the Fair Credit Organization Act. Back to Top
What do I get for my service fees?
1) Continuous investigations to all three credit bureaus through our dispute and verification process. 2) Unlimited positive credit consultation with your personal team of credit specialists. Back to Top
A member of my family members wants to sign up, too. What is the cost?
We take a $20 discount off the membership fee only for any family member signing up at the same time. Back to Top
Can you do anything else to help improve my credit further?
Although we offer the highest quality credit repair service at the lowest rate, we offer other creative ways to improve your scores in some situations. Please ask your credit specialist for details. Back to Top
What forms of payment do you accept?
We accept debit or credit cards, including VISA, MC, and AMEX. We also accepts checks by phone. Back to Top
The Program
Will anyone help understand what I need to do to post good positive accounts?
Absolutely! You will be assigned one or two personal credit specialists who will use their knowledge to guide you through all the steps you can take to set yourself up for success after the repair is complete. Back to Top
I keep receiving credit reports in the mail. What do I do with them?
Simply fax, mail or email them to us, and we will interpret them for you and updating your file. Back to Top
How do I get an update from Continental?
Just call us any time, and we will update you on your file and provide consultation on improving your positive accounts. Back to Top
How do I get my credit score?
Often receiving an accurate credit score will credit a credit inquiry thus lowering your score. However, we have suggested websites where you can easily obtain your scores, or if we feel that enough improvement has occurred on your reports we will suggest to your broker to have a new credit report pulled to see if you are loan ready. Back to Top
I have received a one-page letter from each bureau asking for additional information. What do I do?
The bureaus have a lot of delay tactics to slow the process down, anywhere from discouraging documents to asking for a variety of information. We automatically handle all these issues, so there is no need for you to do anything until you receive your actually credit reports. Back to Top
How long will this process take?
Credit reports are like fingerprints, everyone is different. Your credit specialist will be able to give you the best idea depending on many factors. Back to Top
What should I pay off?
Credit reports are very tricky, and often things that you think might help by paying on will actually do more harm. Please consult with your credit specialist before applying your funds to uncertain arrears. Back to Top
How do I get started?
Please, give us a call so our credit specialist team can give you a full free analysis of your situation. Back to Top